Shipping policy
Shipping Policy
At Roomly, we work with trusted manufacturing and fulfillment partners to bring you quality home decor at fair prices. Because of this, please note the following:
Processing Time
Orders are processed within 1-3 business days after payment is confirmed.
Shipping Time
Delivery typically takes 1-4 weeks depending on your location and the item ordered. Some items may arrive sooner, and we appreciate your patience as your order makes its way to you.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery location.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.
Delays
Occasionally, shipping may take longer than expected due to customs processing, high demand, or other factors outside our control. If your order is significantly delayed, please contact us at theroomlyshop@gmail.com and we'll help track it down.
Questions
If you have any questions about your order's shipping status, reach out to us anytime at theroomlyshop@gmail.com.